Trenton has been stellar in assisting us with our ISO 9001 preparation.
He provided a clear roadmap and set expectations for us at every step of the process. The discovery process was long and arduous, but he did the heavy lifting of gathering information from us on our existing processes and artifacts, instructing us on where we needed to make improvements, and educating us on the nuances and the main focus areas of the certification.
The QMS document Trenton drafted was high-quality and captured the many facets of of our business in a clear and concise manner. He was able to ensure the QMS reflects our organization and its unique characteristics, while ensuring we meet the guidance of the ISO 9001 certification. Trenton also helped us introduce a few new tools into our management system to help us improve the quality of our organization. He gave us templates and provided feedback on our implementation of the new tools so that we would feel comfortable using them in our daily operations.
Trenton is very personable and easy to work with. Our meetings were long and certainly a bit tedious because of the volume of topics we needed to cover, but Trenton made these meetings go by smoothly, and provided the energy and lightheartedness to keep us motivated to press through them.
We are happy we chose Compliancehelp and had Trenton on our team. Would definitely recommend him to anyone looking to achieve ISO 9001 certification and improve their business in the process.