Telecommunications Quality Management Systems
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TL 9000 was developed for the telecommunications industry including carriers and all other product and service providers to this industry.
The author of TL 9000 is the QuEST Forum (Quality Excellence for Suppliers of Telecommunications). The QuEST forum has a global reach. The content of TL 9000 is chosen by its members who are made up of representatives from the telecommunications industry.
TL 9000 is based on ISO 9001 with a number of adders that are specific to telecommunications. Most adders are relevant to all suppliers, but there are some adders that are specific to hardware, software, or services, or a combination of either.
TL 9000 is truly unique. As part of the requirements for certification, applicants also need to submit performance data to a database that is managed in Texas. The submission of performance data helps to push and promote continual improvement for the whole of the telecommunications industry. So far, statistics show that organizations with TL 9000 certification are indeed improving on a number of important performance criteria.
As with other standards such as: ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems and ISO 45001 Occupation Health & Management Systems (OHSMS), the requirements of each standard are designed to integrate well between each other. This means that dual certification with another management system standard is simplified.
Working with Compliancehelp to gain certification to TL 9000 is an important step to realizing all of the above. Consider the following benefits: